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Delivery Information

We provide you with the option of receiving your order either through ELTA Courier or ACS Courier  at your place, or upon receipt by you from a store cooperating with us.

Collaborating Pharmacies for Alexandroupolis: Pharmacy Serbezi Dimitra, L. Makris 15, N. Chili.


* In case of unavailable product that has been registered in your order, we will contact you immediately.


Once the processing of the order is completed, you will be sent an informative email with the order information and the voucher number of the transport company.


Shipments within Greece

For the Municipality of Alexandroupolis

The shipment is made within 1-2 working days from the day of the order.

* In festive and peak periods the shipment is made within 1-4 days.


For the rest of Greece:

Shipping days range from 2-4 business days from the day your order is processed. 

All deliveries are made on working days between 09: 00-17: 00.


Shipping costs within the Municipality of Alexandroupolis

For all purchases from 25 euros and over and weight / volume up to 3 kg * shipping is free.

For purchases under 25 euros and up to 3 kg * the order charge is only 2.90 euros.

Each additional kilo over 3 is charged with expenses of only 1 euro per kilo *.

* The charge for each shipment depends on the combination of size and weight (International Air Transport Organization IATA titration system). If the volumetric weight of the shipment is greater than the real one (cases of light parcels with a large volume), then the charge is based on the volumetric weight and is calculated by multiplying the three dimensions of the parcel (Length x Width x Height) and dividing by 5,000.

* Sensitive products (milk-baby creams-fruit cups) are not returned for security reasons in the distribution of products.


Shipping costs within Greece

For all purchases from 49 euros and over and weight / volume up to 2 kg * shipping is free.

For purchases under 49 euros and up to 2 kg * the order charge is only 3.50 euros.

Each additional kilo over 2 is charged with expenses of only 1 euro per kilo *.

* The charge for each shipment depends on the combination of size and weight (International Air Transport Organization (IATA) volumetric system). If the volumetric weight of the shipment is greater than the real one (cases of light parcels with large volume), then the charge is made based on the volumetric weight and is calculated by multiplying the three dimensions of the parcel (Length x Width x Height) and dividing by 5,000.

* Sensitive products (milk-baby creams-fruit cups) are not returned for security reasons in the distribution of products.


Shipping costs to Cyprus

The charge for the order for shipments in Cyprus and orders up to 2kg is 9.50 euros.

Each additional kilo over 2 is charged with expenses of 1.5 euros per kilo **.

** The charge for each shipment depends on the combination of size and weight (International Air Transport Organization (IATA) volumetric system). If the volumetric weight of the shipment is greater than the real one (cases of light parcels with large volume), then the charge is made based on the volumetric weight and is calculated by multiplying the three dimensions of the parcel (Length x Width x Height) and dividing by 3,000.

* Sensitive products (milk-baby creams-fruit cups) are not returned for security reasons in the distribution of products.

Delivery time in Cyprus is 7-10 calendar days.

Receipt from a pharmacy cooperating with us:

In order to be picked up by any cooperating pharmacy, your order must be € 15 or more.

Once the processing of your order is completed, you will receive an informative email on your mobile phone to receive it, as well as the order code which will be requested at the checkout.


Collaborating Pharmacies:

    Alexandroupoli: Pharmacy Serbezi Dimitra, L. Makris 15, N. Chili (opposite Masouti)